Contact Us

Contact Us

Get in Touch with Kitduzo

Thank you for visiting Kitduzo. We are committed to providing a convenient shopping experience and helpful customer support for our tableware, dining accessories, table linens, serving items, and other dining essentials.

If you have questions about our products, orders, shipping, delivery, returns, refunds, or other matters, please contact us using the information below. Our customer service team will do its best to assist you.

Contact Information

Store Name: Kitduzo

Legal Company Name: AUREX TECHNOLOGY LIMITED

Customer Service Email: [email protected]

Phone: +1652-713-5193

Business Address:

RM 11, 22/F, THE CLOUD, 111 TUNG CHAU STREET, TAI KOK TSUI, HONG KONG

Return Address

Our return address is the same as our business address.

Return Address:

AUREX TECHNOLOGY LIMITED

RM 11, 22/F, THE CLOUD, 111 TUNG CHAU STREET, TAI KOK TSUI, HONG KONG

Please contact us at [email protected] before sending any products back. Our customer service team will provide the applicable return instructions.

How We Can Help

You can contact us for assistance with:

  • Product information and availability.

  • Order confirmations and order status.

  • Shipping methods, delivery estimates, and tracking information.

  • Return, refund, and exchange requests.

  • Damaged, defective, or incorrect products.

  • Payment-related and other order inquiries.

For questions about an existing order, please include your order number in your email so we can identify your purchase and assist you more efficiently.

Customer Support

We value your feedback and aim to handle customer inquiries clearly and professionally. Whether you need help choosing a product or resolving an issue with an existing order, we are here to assist you.

Thank you for choosing Kitduzo. We appreciate your trust and look forward to serving you.

Contact form